Archive: Chad Bates

The advice writers always get when they can't think of anything to write is write what you know. This is especially helpful for bloggers, since ...READ MORE
By Chad Bates | May 6, 2011 at 10:51 am
Winshuttle has embarked on a new campaign to educate customers on how our products work. This week we held a free 3-day webinar series on Transaction ...READ MORE
By Chad Bates | April 22, 2011 at 10:03 am
For the last 2 years, I have served as the Program Chair of the Pacific Northwest ASUG Chapter.  The Chapter covers the states of Washington, ...READ MORE
By Chad Bates | February 15, 2011 at 3:50 pm
Sometimes the old stand by's never die, or at least are still around when you need them. This blog post is about the oft forgotten, seldom ...READ MORE
By Chad Bates | January 28, 2011 at 11:17 am
There has been an effort in the support community as a whole over the past decade to enable customer self service.  It used to be in an effort ...READ MORE
By Chad Bates | January 14, 2011 at 3:43 pm
This week, I visited our German sales and support office in Bremerhaven, Bremen, Germany.  If you are not familiar with Bremerhaven, it is located on ...READ MORE
By Chad Bates | December 17, 2010 at 9:00 am
In the last couple weeks, I have been at two very different events.  The first was SAP TechEd 2010, this year in Las Vegas, NV. The second was the ...READ MORE
By Chad Bates | October 29, 2010 at 1:54 pm
Every day, Winshuttle Support handles issues from customers around the world. Here's an update on what we've been up to... September marked the ...READ MORE
By Chad Bates | October 8, 2010 at 9:53 pm
For many years, MM17, MASS and other SAP transactions were the preferred method of making changes to data in production systems.  I used to do it ...READ MORE
By Chad Bates | September 24, 2010 at 3:13 pm
With the new versions of all of our products coming out this month, the support department is adding some new hats to the stack that we wear.  ...READ MORE
By Chad Bates | September 10, 2010 at 8:52 am